Precisely the right
technical perspective.
Independent advice and practical leadership spanning Hard FM operations, building services, technical assurance and asset performance.
01 — CAPABILITIES
SERVICE / 01Hard FM & Interim Technical Management
Experienced leadership for buildings, teams and services that cannot stand still.
For organisations navigating change, resource gaps or complex operational challenges, Marco FM provides technical management grounded in real-world engineering operations.
- Interim Hard FM and Technical Services Management
- M&E maintenance and engineering team leadership
- Service delivery, SLA and KPI performance reviews
- Contractor, supply chain and operational oversight
- Business continuity and risk-led operational support
SERVICE / 02M&E Compliance & Technical Assurance
Independent scrutiny. More informed decisions.
We help clients evaluate whether maintenance systems, records and contractors provide the visibility and control their properties require. Reviews assess the management of compliance, not a replacement for statutory inspection or specialist certification.
- Statutory inspection and maintenance programme reviews
- PPM and remedial backlog assessment
- Contractor PQQ, competency, insurance, RAMS and maintenance documentation reviews
- Electrical, mechanical and life safety maintenance reviews
- Prioritised technical risk and improvement reporting
SERVICE / 03Technical Asset Management & Lifecycle
Understand what you own. Plan what comes next.
A clear picture of M&E asset condition, criticality and performance supports more intelligent maintenance, refurbishment and capital planning.
- Asset register verification and development
- Condition and maintenance strategy reviews
- Critical asset classification and risk assessment
- Lifecycle and renewal prioritisation
- Maintenance backlog and capital programme advice
SERVICE / 04FM Mobilisation & Technical Soft Landings
From practical completion to operational confidence.
Effective building operations start long before the keys are handed over. We support technical handover and mobilisation so assets, information, people and processes are ready for occupation.
- Operational readiness and transition planning
- Commissioning and technical acceptance coordination
- O&M, SOP, PPM and asset information reviews
- CAFM and helpdesk mobilisation support
- Maintenance team, contractor and service model establishment
SERVICE / 05Technical Project Management
Technical precision, commercial accountability.
Independent client-side project management, connecting scope, contractor delivery, technical acceptance and effective handover.
- Scope development and technical tender assessment
- M&E refurbishment and upgrade coordination
- Contractor performance, quotation and variation scrutiny against agreed scope and rates
- Quality assurance and defect management
- Testing, commissioning and handover support
SERVICE / 06FM Operational Strategy & Business Consultancy
Make the operating model work as hard as the building.
We examine the full FM operating model — from the service desk and initial job request to technical triage, scheduling, contractor attendance, evidence review and commercial close-out. The aim is to establish what works, find avoidable friction and implement processes people can actually use.
- Hard FM departmental structure, leadership and service desk performance audits
- CAFM work order quality, PPM and reactive job workflows, repeat call-outs and closure checks
- Technical helpdesk support, triage, escalation and approval procedures
- PPM scheduling, reactive dispatch and engineer or contractor allocation processes
- Rules-based or app-supported assignment using competency, availability and contract controls
- Contractor selection, PQQ and insurance/competency documentation reviews
- Contractor performance audits, service KPIs and repeat-failure analysis
- Quotation, labour/material pricing, variations and schedule-of-rates benchmarking
- Compliance governance, resource planning and measurable operational improvement
Digital FM &
Compliance Systems.
Replace paper binders and outdated checklists with site-specific electronic records, cloud-based workflows, usable asset data and live works reporting — designed with technical FM expertise.
Explore the digital serviceLet's make your
buildings work better.
Independent insight. Experienced leadership. A clear way forward.